CLIENT CARE
Shipping & Returns
Effective September 7, 2026
01
United States Delivery
Paxton Hunter currently ships within the United States.
Shipping is calculated at checkout according to the destination and the contents of the order.
02
Processing
Orders are prepared for shipment within 2 to 3 business days. Carrier transit time begins after the parcel has been accepted by the carrier and is separate from processing time.
Tracking information is sent to the email address used at checkout once the order has shipped.
03
Final Sale
All purchases are final. Skincare products are not eligible for return or exchange.
04
Damaged or Incorrect Orders
An order that arrives damaged, or contains an incorrect item, will be replaced at no additional cost.
Contact contact@paxtonhunter.com promptly with the order number and a description of the issue so we can arrange the replacement.
05
Delivery Questions
If tracking has stopped updating or a delivery requires review, contact us with the order number. We will review the shipment with the carrier and respond with the available next steps.
You may also view the latest recorded status through Track Order.